What are the terms and conditions for refund?

  • Returns -
    The product amount will be added as store credit to your Fandom Realm account.

  • Cancellations -
    If the order cancellation is requested before it is shipped, the refund will be inititated in 1-2 days.
    If the order cancellation is requested after the product is shipped, the refund will be inititated, after the package reaches back to us. We will deduct the shipping fee from the actual order amount.
    All the refunds will be in the form of store credit.

  • Defective/ Damaged in transit -
    Once confirmed by our Team the refund will be provided either into your bank account or as reward points as per your convenience.

  • Wrong/ Missing products -
    If the products you received are damaged or if you receive an incorrect product, we would be happy to exchange the goods or give you a full refund for the price you paid for the goods in the form of store credit, once we have received the products and quality check is done.

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